📦 Shipping & Returns Policy

Your order matters.
We ship it with care.

Everything you need to know about physical-book shipping, delivery timing, tracking, address changes, and returns — in one place.

Processing
2–3 business days
Delivery
Up to 10 business days
Shipping Area
U.S. only

Important first note

If you ordered the physical format of Water Freedom System, your shipping request is sent automatically to our fulfillment partner as soon as your order is placed.

If there is ever a significant shipping delay, we will contact you by email.

Shipping overview

The key things most customers want to know first

1

Processing time

All shipment requests are typically processed within 2–3 business days.

2

Delivery time

Physical delivery can take up to 10 business days via USPS. Many domestic customers receive their order sooner, often within 5–7 working days, but delivery speed can vary.

3

Weekend and holiday shipments

Orders are not shipped or delivered on weekends or holidays. If you place an order near a weekend or holiday, please allow a little extra time.

4

High order volume

If we are experiencing a high volume of orders, shipment timing may be delayed by a few additional days. If the delay is significant, we will contact you by email.

Shipping rates

What to expect at checkout

Standard shipping

U.S. only: $9.95

How charges are shown

Shipping charges are calculated and displayed during checkout before you complete your order.

Shipment confirmation & tracking

How to know your order is on the way

  • Shipment confirmation email: Once your order leaves our fulfillment center and is handed to the carrier, you will receive a shipping confirmation email.
  • Tracking number included: That email will contain your tracking number and a personalized link you can use to check your shipment any time.
  • Tracking becomes active: After about 24 hours, you should be able to track your package directly with the carrier using that tracking number.
  • No email yet? If you do not receive the shipping confirmation email, contact us at richard@getwaterfreedomsystem.com and we will resend the information.
📧 Resend my tracking email 🔗 Order self-service

Returns & refunds

Where to go for return instructions and refund details

For complete return and refund details, please visit our Return & Refund Policy page.

If you need to return a shipped order or need instructions for the physical book, please contact us first so we can guide you correctly.

↩ View refund policy 📦 Request return instructions

Frequently asked questions

The most common shipping and order-status questions

Where can I receive my order?
We can deliver your order anywhere you have a valid physical shipping address, including your home or workplace.
Can the billing address be different from the shipping address?
No. Please use the same billing and shipping address when placing your order. This helps avoid processing issues and makes sure your shipment can be handled correctly.
How long will my order take to arrive?
Most domestic packages arrive within about 5–7 working days after being ordered, though delivery can take up to 10 business days depending on processing time and carrier conditions.
How can I track my order?
Once your order is fulfilled, you will receive an email with your shipping tracking ID and a link to track your package. You can check its status any time using that link.
I accidentally used the wrong shipping address. What should I do?
Mistakes happen. Email us as soon as possible at richard@getwaterfreedomsystem.com. If the order has not shipped yet, we will do our best to update the address before it goes out.
Can I cancel my order after it has shipped?
Once an order has shipped, we are generally unable to cancel it in transit. In that case, it would need to be returned. Please contact us first so we can explain the next steps clearly.
Do you ship internationally?
At this time, we do not ship outside the United States.
Who should I contact if I need help with shipping or the product?
We’re here to help with both. Email us any day of the week at richard@getwaterfreedomsystem.com and our team will reply as soon as possible.

Need help with your order?

If you have a shipping question, need your tracking information resent, need help correcting an address, or want return instructions, email us and we’ll help you personally.

📧 richard@getwaterfreedomsystem.com 🔗 Digistore24 order self-service

Shipping status at a glance

Processing: 2–3 business days
Delivery: up to 10 business days
Carrier: USPS
Tracking: sent by email after dispatch

Quick reference

Shipping area
United States only
Rate
$9.95 standard shipping
Processing
2–3 business days
Transit
Up to 10 business days
Tracking
Sent by email after dispatch
Returns
Refund policy page

How to contact us

Email support
richard@getwaterfreedomsystem.comWe aim to answer emails within 24 hours
Order self-service
Digistore24.com

Please allow for occasional delays

Shipping networks can occasionally experience delays due to high volumes, weather, or broader logistics issues. We work hard to get every order out as quickly as possible and appreciate your patience if transit times are slightly longer than usual.