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Frequently asked questions
Answers to the questions we get most often — if yours isn't here, email us.
On a phone or tablet: After downloading, open the file in a PDF reader app — not inside your browser. You can zoom in, rotate your screen, and scroll just like any document. A larger screen helps, but the guide works well on mobile too.
If you ordered the physical book: you will receive an email notification when your order ships, along with your tracking number.
Still can't find it? Visit Digistore24.com → "Find My Order," or check our Help Center.
If you ordered the physical version: nothing extra is needed — your printed book will be shipped to the address provided at checkout.
This guide is designed to show you how it works in a clear, methodical way. Most people find it far simpler than they expected once they start. If you're still stuck, email us and we'll point you in the right direction personally.
Before requesting a refund, our support team is happy to help — whether it's a digital access issue, a shipping question, or anything else. We'd love the chance to sort it out first. But if you'd still like a refund, just say the word and we'll handle it immediately.
Contact us here → · Full refund policy →